Backblaze Customer Service

  1. Backblaze Customer Service
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  3. Backblaze Customer Reviews
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There are multiple online backup services out there, some better than others. However, there are times when both products may seem so neck-to-neck that it's hard to pinpoint which one to use. Backblaze and IDrive are one example of this. While both options are great, each one has its own strengths and weaknesses, and only one of the options will meet your needs best. Both solutions offer a user-friendly interface and automatic backups that run in the background. Still, there are differences when it comes to supported devices, the amount of available data space, and pricing strategy.

After Synchronizing With the Backblaze Datacenter, This Machine is Still Not Licensed 'Transfer License' vs. 'Inherit Backup State' Powered by Zendesk. I want to make sure Backblaze is one of those companies for you. If you have ideas or suggestions, or a problem with our service that's unresolved, let me know. — CEO, Gleb Budman email protected Headquarters 500 Ben Franklin Ct, San Mateo, CA 94401, USA. Phone: 650.352.3738 (not for customer support) Fax: 650.472.8095. Their customer service is a total waste of time. They lie about throttling speed even though my computer upload speed is over 900 mbps and their service never went above 2 mbps. Network devices such as Synology NAS servers must utilize Backblaze's B2 service which can end up being very expensive. Likelihood to Recommend. Backblaze's 'set it. Backblaze is a competitively-priced online backup service that offers a very user-friendly experience to customers. Backblaze is very appealing to new customers, especially those who are not very tech-savvy. It does all the hard work for them and does not require much customer interaction. Backblaze is also continuously updated and improved. Backblaze Customer Support Plans. All Backblaze Computer Backup and Backblaze B2 Cloud Storage customers receive GIGA support as part of their subscription and can add on our TERA or PETA support plans for each service.

OverviewSoftwareSecurityOS, Device SupportPricingPayment MethodsCustomer ServiceAbout
Main Features
Free TrialFree TrialFree Trial
Automatic Backups
Selective Backups
Idle Backups
Scheduled Backups
Full Backup Restore
Personal Backups
Business Backups
Multiple Devices
FTP Access
File Versioning
# Versions Stored
  • Included: Up to 30 days
  • Paid separately: Unlimited
30 versions
File Syncing
File Sharing
Folder Sharing
Online Control Panel
File Manager
Photo Album
LanguagesEN, DE, FR, ES, CNEN
Geo-Redundant Storage
Data Encryption128bit256bit
OS, Device Support
Windows 10
Windows 8
Windows 7
Mobile Optimized
iOS App
Android App
Kindle App
1 Month Plan$6/moPro Business (1.25TB - 12.5TB): $49.95/mo
3 Months Plan
6 Months Plan
1 Year Plan$5/mo ($60)
  • Pro Personal (2TB - 4TB): $5.79/mo ($69.50)
  • Pro Business (250GB - 12.5TB): $8.29/mo ($99.50)
2 Year Plan$4.58/mo ($110)
  • Pro Personal (300GB - 4TB): $5.79/mo ($139)
  • Pro Business (250GB - 12.5TB): $8.29/mo ($199)
Free Trial15 days
Free PlanB2 Cloud Storage: 10GB
Lowest Price$4.58/mo$5.79/mo
Money Back Guarantee15 days
Minimum Subscription1 month1 year
Business Plans
Payment Methods
American Express
Amazon Payments
Google Checkout
Liberty Reserve
Customer Service
24/7 Support
Video Tutorials
Live Chat
Remote Desktop
BBB AccreditationA+A+

Backblaze Customer Service


Backblaze offers unlimited data storage, file size, backup speed, file types, and unlimited external drives. It's possible to select between continuous, daily, or manual backups, and to tweak performance settings to ensure that the computer or internet speed don't become sluggish while the software is running in the background. Furthermore, Backblaze users don't need to fear having their computer stolen since this backup service enables users to locate their device through its website. Mac os 14.0 download.

Restoring previous file versions is also a possibility for up to 30 days. For a more extended period, users can upgrade to year-long version history for an extra $2 per month, or forever for an additional $2 per month plus $0.005 per GB per month for versions deleted more than one year ago.

To ensure files are secure, Backblaze applies AES-128 encryption in all steps of the backup process and transfers data through a safe SSL connection. It also offers reliable geo-redundancy through its four data centers: three in the U.S. and one in Europe.

It's possible to test Backblaze through its 15-day free trial, and prices start at $4.58 per month with biannual billing cycles. There's no free plan, but users can get 10GB of free cloud space by using Backblaze's B2 Cloud Storage.

Backblaze Backup Exclusions


IDrive does real-time automatic data backups for multiple devices from one single account. It also offers a syncing feature that’s as easy as drag-and-drop, and file restoration for up to 30 previous file versions. In other words, it's a thorough online backup service – perfect for business and personal users alike.

Besides file backup, IDrive includes the ability to backup up databases and servers as well. It supports MS SQL, Microsoft Exchange, MS SharePoint, Oracle, Hyper-V, VMware, and Office 365 mailboxes. It also makes it easy to back up social media photos and videos.

Backblaze Customer Service Phone

A 256-bit AES encryption protects backup storage and transfer, and users can incorporate their own private encryption key. Furthermore, logins are secured with SSL encryption, and usernames plus passwords are encrypted – not stored in plain text. Due to this, it's almost impossible for anyone to obtain account information.

IDrive offers a free plan with 5GB of storage and file syncing space that can be used forever. Paid subscriptions start at $5.97 per month and provide 2TB of backup space. Businesses should focus on the higher tier, though. It can provide up to 12.5TB of backup and syncing storage and includes advanced features such as server backups and multiple subaccounts.

IDrive Backup Scheduler


Backblaze Customer Service

Backblaze Customer Reviews

Backblaze and IDrive are both excellent online backup services, but each one has its own strengths. While Backblaze offers unlimited data storage from the get-go, IDrive backs up several devices, including mobile phones and servers. When it comes to the backup services themselves, both offer similar features and will run backups automatically in the background. Each of them handles file version history differently, though. Backblaze offers 30 days of file version history with the possibility to extend it by paying extra; IDrive will retain 30 versions before the data is completely deleted. Furthermore, IDrive offers a free plan where Backblaze does not. Nonetheless, Backblaze is more competitive pricewise, with the possibility of costing $4.58 per month if paid every two years. If you're still not sure which company to go for, we advise you to read our full reviews for their more comprehensive information.

Backblaze Change Drive Letter

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Backblaze Customer Service Number

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